Terms of Service

Last Updated: December 4, 2024

Please read these Terms of Service carefully before using JobTailor. By accessing or using our service, you agree to be bound by these terms.

1. Agreement to Terms

By creating an account or using JobTailor ("Service", "we", "us", or "our"), you agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, you may not access or use the Service.

You must be at least 18 years old or have reached the age of majority in your jurisdiction to use this Service.

2. Description of Service

JobTailor is an AI-powered platform that provides:

  • Resume analysis against job descriptions or job posting URLs
  • Match score calculations and feedback
  • Personalized recommendations for resume improvement
  • Cover letter generation services
  • Keyword identification and gap analysis

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

3.2 Account Security

You are responsible for maintaining the confidentiality of your account password. We are not liable for any loss or damage arising from your failure to protect your credentials.

3.3 One Account Per User

Each user may maintain only one active account. Creating multiple accounts to circumvent usage limits or pricing is strictly prohibited.

4. Subscription and Payment

4.1 Service Tiers

We offer two service tiers:

  • Free Tier: Limited resume analyses and cover letter generations per month
  • Pro Tier: Enhanced limits, advanced features, and priority support

4.2 Billing

  • Pro subscriptions are billed monthly at $4.99/month
  • Billing occurs on the same day each month as your subscription start date
  • All fees are in USD unless otherwise stated
  • Payment is processed through Stripe, our third-party payment processor

4.3 Automatic Renewal

Subscriptions automatically renew each billing period unless cancelled before the renewal date. You authorize us to charge your payment method for recurring subscription fees.

4.4 Cancellation

  • You may cancel your subscription at any time through your account settings
  • Cancellations take effect at the end of the current billing period
  • No refunds are provided for partial subscription periods
  • Upon cancellation, you retain Pro access until the end of your paid period

4.5 Price Changes

We reserve the right to modify subscription prices. Price changes will be communicated at least 30 days in advance and will apply to subsequent billing periods.

4.6 Refund Policy

Refunds are generally not provided except as required by law or at our sole discretion. If you believe you are entitled to a refund, please contact our support team.

5. Acceptable Use

You agree NOT to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Upload content that infringes on intellectual property rights
  • Attempt to circumvent usage limits or security measures
  • Use automated systems or bots to access the Service
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Resell, redistribute, or commercialize the Service without authorization
  • Upload malicious code, viruses, or harmful content
  • Harass, abuse, or harm other users
  • Impersonate any person or entity
  • Interfere with or disrupt the Service or servers
  • Scrape, mine, or extract data from the Service
  • Share your account credentials with others

Violation of these terms may result in immediate termination of your account without refund.

6. User Content

6.1 Your Content

You retain all ownership rights to the resumes, job descriptions, and other content you upload to the Service ("User Content").

6.2 License Grant

By uploading User Content, you grant us a limited, non-exclusive, worldwide license to:

  • Process and analyze your content to provide the Service
  • Store your content on our servers
  • Make temporary copies necessary for technical operations

This license terminates when you delete your content or close your account, except for archival copies retained for legal compliance.

6.3 Content Responsibility

You are solely responsible for your User Content. You represent and warrant that:

  • You own or have the necessary rights to upload the content
  • Your content does not violate any third-party rights
  • Your content complies with all applicable laws

6.4 AI-Generated Content

Content generated by our AI (analysis results, cover letters, recommendations) is provided for your use. We make no guarantees about the accuracy or effectiveness of AI-generated content.

7. Intellectual Property

The Service, including all software, algorithms, designs, text, graphics, logos, and other content (excluding User Content) is owned by us and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software without our explicit written permission.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key Points:

  • We use your data solely to provide and improve the Service
  • We do not sell your personal information or resume data to third parties
  • We implement industry-standard security measures to protect your data
  • You can request deletion of your data at any time
  • We comply with applicable data protection regulations including GDPR and CCPA

For complete details, please review our Privacy Policy.

9. Disclaimers

IMPORTANT DISCLAIMER

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We specifically disclaim:

  • Any guarantees that the Service will be uninterrupted, timely, or error-free
  • Any warranties regarding the accuracy, reliability, or completeness of AI-generated content
  • Any guarantees that use of the Service will result in job offers or employment
  • Warranties of merchantability, fitness for a particular purpose, and non-infringement

9.1 No Employment Guarantees

JobTailor is a tool to assist with resume optimization. We make no guarantees regarding job search outcomes, interview invitations, or employment offers.

9.2 AI Limitations

Our AI-powered analysis is based on algorithms and may not always be accurate or appropriate for your specific situation. Always review and verify AI-generated content.

9.3 Third-Party Content

We are not responsible for job descriptions, URLs, or other third-party content provided by users for analysis.

10. Limitation of Liability

LIABILITY LIMITATIONS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

This includes but is not limited to:

  • Loss of profits, data, or business opportunities
  • Costs of procurement of substitute services
  • Damages resulting from job search outcomes
  • Unauthorized access to your data
  • Service interruptions or errors

Our total liability for any claim arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

11. Termination

11.1 Termination by You

You may terminate your account at any time by:

  • Cancelling your subscription (if applicable)
  • Requesting account deletion through account settings
  • Contacting our support team

11.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if you:

  • Violate these Terms of Service
  • Engage in fraudulent or illegal activities
  • Abuse the Service or other users
  • Fail to pay subscription fees

11.3 Effect of Termination

Upon termination:

  • Your right to use the Service immediately ceases
  • We may delete your User Content and account data
  • You remain liable for any outstanding fees
  • Sections of these Terms that should survive (liability, disputes, etc.) remain in effect

12. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

  • We will update the "Last Updated" date at the top of this page
  • For material changes, we will notify you via email or in-app notification
  • Continued use of the Service after changes constitutes acceptance

We encourage you to review these Terms periodically. If you disagree with any changes, you must stop using the Service and may terminate your account.

13. Contact Information

If you have questions about these Terms of Service, please contact us:

JobTailor Support

Email: support@JobTailor.com

Email: legal@JobTailor.com

Additional Legal Information

Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except where prohibited by law.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and JobTailor regarding the Service.

No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Thank you for using JobTailor